Contact Robocat — About the NZ Casino Team
Meet the NZ team behind Robocat and learn how to reach us with feedback, tips, corrections and partnership questions.
contact@robocat.com for general questions, replies within two business days.
Editorial tips
Send promo leaks, payout reports and review suggestions to our writers.
Reader feedback
We read every message and update guides where Kiwi readers spot gaps.
Safer gambling
We respond to harm minimisation enquiries before everything else.
About Robocat
Robocat is a licensed online casino built by a small team of long time iGaming professionals, product designers and player support specialists. We run our own slots lobby, live dealer tables, jackpot games and sports markets, with a focus on fast payouts, fair bonuses and a calmer playing experience without the usual hype.
Player promise
We test every game release on real devices, publish clear bonus terms with no hidden conditions, and pay verified withdrawals as quickly as the chosen payment method allows. Our support team is trained on responsible gaming first. If we get something wrong, we fix it fast and follow up with the player directly.
How to contact us
Email contact@robocat.com for general questions and reader feedback. For partnership and operator enquiries use partners@robocat.com. For corrections or factual disputes use editor@robocat.com and include the page URL plus the specific claim you would like reviewed. We aim to reply within two business days. If your message relates to safer gambling support, we will point you to the Gambling Helpline NZ on 0800 654 655 first, then respond to your query.
Mailing address
Robocat Editorial, PO Box reserved for postal correspondence. We do not accept walk in visits. For legal notices please email editor@robocat.com first so we can confirm the correct postal route.
20+. Gamble responsibly. Terms and conditions apply.