Responsible Gaming NZ — Limits & Self Exclusion
Tools, settings and Kiwi support services that keep online play within healthy bounds. Use them early and use them often.
Deposit limits
Cap how much you can put in over a day, week or month.
Session timers
Set a session length, with reminders when you cross the line.
Loss limits
Stop play when net loss reaches your chosen amount.
Self exclude
Block your own access for six months, one year, five years or longer.
Tools every Kiwi should know
Every operator listed on Robocat ships with a full responsible gaming toolkit. Deposit limits stop you putting in more than your chosen cap. Loss limits stop you spending more than your chosen amount net of wins. Session timers and reality checks remind you how long you have been playing. Cool off periods lock the account for one to thirty days. Self exclusion locks the account for six months, one year, five years or permanently.
Setting limits the right way
Limits work best when you set them before you start playing, not when you are already in a tough session. Reductions take effect immediately. Increases go through a 24 hour cooling period to prevent in the moment changes you might regret. Pick numbers that match your real budget, not your hopeful budget, and revisit them every few months.
- 1
Open settings
Find the responsible gaming section in your account menu.
- 2
Pick a limit
Choose deposit, loss, session or cool off, depending on what you need.
- 3
Confirm
The limit takes effect immediately for reductions, 24 hours for increases.
- 4
Review
Check your limits every few months and adjust as life changes.
If gambling stops being fun
Online play should add to life, not take from it. If you find yourself chasing losses, hiding play or feeling stressed about gambling, take a break. Self exclusion locks your account for the chosen period and cannot be reversed before the period ends. The Gambling Helpline NZ on 0800 654 655 offers free 24 hour support and can help you set up multi operator self exclusion and connect with local counselling.
Protecting young people
You must be at least 20 years old to register or play at any operator listed on Robocat. Identity verification confirms age before you can withdraw, so any underage account is closed before any winnings are paid out. If young people share a device with you, use parental control software to block gambling content during the times they have access.
20+. Gamble responsibly. Terms and conditions apply.